Resumes Planet Summary
Resume Planet is one popular resume-writing company in the US. It provides multiple services for job-seekers who are willing to enlist the help of professional writers. Among their services are resumes, CVs, and LinkedIn profile writing.
The brand has been on the market since 1998. They assure that over the years of practice their service managed to win the trust of clients and become certified. The company was recognized by some media sources such as The Washington Post, The LA Times, and others.
Resumes Planet Services
There is a comprehensive number of products available. From conventional services to additional offers such as Resume Distribution to Employment Agencies, KSAs, and Follow-up Letters. Resumes and CVs can be written from scratch or you can have the existing sample edited. You are free to choose separate services or some of the packages offered on the website.
While ordering Resumes, customers can select between different career levels: Entry, Professional, Career Change, Executive, Military and Federal. You are also free to pick out the format of your resume (scanned, electronic, or web).
Resumes Planet Account Login & Ordering
The registration on the website goes along with placing your order. It’s pretty simple and takes approximately 5 minutes of your time. After confirmation of your payment, you will be able to upload your existing resume or provide the required information while filling out the form. After this step, you can see the status of your order in the personal account, as well as attach some additional files and instructions.
Despite the relatively simple registration process, the navigation through the site is rather complex. The tons of repeating information and different pages only confuse the users.
Is Resumes Planet a Scam?
The brand has a good reputation and is mainly trusted by its customers. The feedback is generally positive, but still, there were a few dissatisfied clients, who left their comments on Sitejabber and considered this service a fraud.
“This is 100% a scam and not a quality service. I endured 5 rounds of edits with 3 different writers. All the edits I requested were incorrect and they changed words I never asked to edit.”
“…they refused to give my money back and said that my resume was partially usable. Who wants a partial resume?! Horrible customer service!”
Resumes Planet Cost
Prices vary a lot and depend on the deadline you set and the type of career level you chose. The lowest price of a resume is € 108. It will be completed within 5 days and fit for entry-level. Having compared the costs of services with similar companies, we concluded that prices here are rather reasonable.
The payment is available in both ways: with a card or by using a PayPal account. It also accepts lots of payment systems: Mastercard, Visa, American Express, and others.
Resumes Planet Moneyback Policy
Unlike lots of other similar companies, ResumePlanet provides customers with a refund. The request must be submitted within three days after the completion of the order. However, the service doesn’t guarantee to make up for the money you spent.
The completed work will be carefully examined and compared to your requests. Only after that, the company concludes if your claim for a refund is adequate and can be satisfied. According to the client’s feedback, the company mainly returns only half of the total cost.
Resumes Planet Client Support
Client service is available round-the-clock, which is undoubtedly pleasant. You can contact the manager and ask questions via free phone call or by using LiveChat on the website. Generally, the managers are pretty helpful and quick to respond. It’s also possible to use the email to send some additional files.
Resumes Planet Discount and Freebies
The company offers priced-down packages on its services. The discounts are usually up to 20%. Unfortunately, they are not applicable to out-of-package services.
There are also some small freebies such as Interview tips, a list of the most popular recruiting agencies, top 10 job sites, and free revision of your work within 30 days.
Resumes Planet Customer Feedback
The majority of clients are contented with the final work and service. However, while looking through plenty of reviews on Sitejabber and Trustpilot, we noticed some similar testimonials. Lots of users admitted that despite being mainly satisfied with the results, they had to change or add something to make the resume look up to snuff.
In some cases, Resumes Planet completely failed to meet the requests of customers. But fortunately, such cases are only drops in the ocean.
The brand also has profiles on Instagram, and Twitter. But in fact, the audience there is small and the content isn’t updated very often. All complete and actual information is gathered on their official website.
Resumes Planet Job Opportunities
There is no open information about free vacancies on their site. But it is worth noting their Affiliate program. The only small remark is that you need to have your own website. This program offers to earn cash commissions by promoting the services offered by the company on your site. The pleasant bonus is also the discount on the company’s services.
FAQ Section: Overview
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Is it safe to use ResumePlanet service?
The service guarantees privacy and non-disclosure of personal information. But you should know that after requesting and getting the refund, the company takes back the copyright of your resume or whatsoever.
Thus, it can be used for advertising without asking your permission. However, they promise to remove or replace all personal information. -
Is ResumePlanet a good deal?
Generally, the services don’t cost an arm and leg. The charge is moderate and the clients are mainly contented with the results of their orders.
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How fast is ResumePlanet?
The service does well in meeting deadlines. Additionally, it allows you to pick a desirable deadline, the shortest of which is 24 hours. Still, consider the possibility that you might not like some aspects of the final work and it will take some time to make the alterations.
Final words about Resumes Planet
Overall, the company strives for meeting the expectation of its clients and mainly succeeds in this. Despite some negative aspects that we noticed, the service copes with its tasks and can be trusted.