ResumeGo is a platform that positions itself as a highly professional and customer-oriented company. But often, many do not know what lies behind a successful first impression. We would like to share our experience with ResumeGo.
When you first go to a page on their site, you may be overwhelmed by the amount of information faced. The main page of the platform clearly shows the process of cooperation between the client and the writer. It is a good example, as future clients will know precisely how writers improve resumes.
It has become sad that you do not find the prices for resumes immediately, but only after scrolling through several other pages. Firstly, ResumeGo will introduce you to the process of writing a resume and then talk about its authors. And while that’s good, since people know who they’ll be collaborating with, it’s too much information to start with.
The main services of ResumeGo are resume writing. At the moment, the platform offers only two types of packages:
- Professional – $360
- Executive – $600
Previously, ResumeGo offered a Premium package for $199. The option has now been completely removed. However, the platform offers a free 15-minute “interview” with the writers. They will tell you more about how they manage to create high-quality resumes (along with examples).
ResumeGo can also offer you:
- Cover Letter – $100
- Writing a LinkedIn profile – $150
- Thank You Letter – $40
ResumeGo account login & order (sign-in & sign-up)
Registration occurs by specifying your data to pay for the order. After that, you will receive an email confirming the start of your cooperation with the author. You should also fill out a form so the company can better understand which author to choose for you. After that, you choose a suitable date to call the author. You can do it as a video or phone call.
There you discuss the details of what your resume will be. The author will be able to find out details about your experience and skills. Also, when changing careers or having a gap in your work history, you definitely need to consult the author.
After that, the resume writing process begins. The process takes approximately one or two weeks. After that, you can do as many revisions and edits as you like. The authors will be happy to do that within 14 days after writing your resume.
ResumeGo Prices and Refund Policy
Resume writing services are not for everyone. The cheapest package costs $360 without extras, it is just a resume. Cover writing and LinkedIn profile writing are priced in line with the average price. However, the price for a resume clearly exceeds that, so not everyone can afford such a service.
The company also assures the safety of its services. They give a 14-day guarantee. During this time, you can request a refund. In such case, the company will return the money to the client without question.
ResumeGo Contact and Support
Unfortunately, the company provides only one way to contact the support team. You can email them on the ResumeGo platform. It can slow down the resolution of problems if any. Online chat or phone calls are more convenient options.
By purchasing resume packages, you can get additional services (cover letter, LinkedIn profile) at almost a double discount.
ResumeGo Social Reviews
Users are divided in their opinions about the service. Many praise him for his excellent work. You can often see comments like this on Sitejabber and Trustpilot:
“Thank you, Lyndsey, my resume writer,
For doing an absolutely amazing job with reworking my entire resume. I found a great job as a result!”
However, these comments often contain disturbing complaints from other users who claim they didn’t receive their order at all. These are comments:
“I am not a business owner just an individual looking for a new job. I ordered my resume from this company in June of 2021 and have yet to receive a finished product. Despite repeated attempts to contact customer service, customer service told me they would assign me a new writer. I attempted to reach out to them again and was ignored. This was a complete waste of time and money.”
“In June of 2021, I paid for a professional package to write my resume. It is now February of 2022, and I still have not received a finished product. I have reached out to customer service, and they promised to give me a new writer and then stopped responding.”
ResumeGo Reddit Review
Reddit didn’t talk about the company often, but you won’t find any positive comments:
“This service has left me quite disappointed. I used them twice and both times they were incorrect. There was no master-level technical vocabulary utilized, and there were questions with no solutions. The answers were incorrect, and the citations were appalling. It’s both discourteous and pricey. THIS WEBSITE SHOULD NOT BE USED AT ALL.”
Is It Safe to Use ResumeGo?
The company says it respects the anonymity of its customers. In addition, they provide payment security by making their platform SSL-certified and PCI-compliant.
What Payment Methods Does ResumeGo Accept?
They accept the following forms of payment:
- American Express
When Will I Get My Resume from ResumeGo?
Typically, the resume writing process takes up to two weeks for ResumeGo teams. However, you can also request an urgent delivery within 48 hours. However, you will have to pay extra for the service.
We believe that ResumeGo is no different from other resume writing services. They try to look good, but reviews about the company can cause a lot of distrust.
Despite the desire to see and communicate with customers, the company provides only one way of feedback – an email.
However, you should choose a resume writing service that you trust. That is why we doubt the high quality of the execution of the ResumeGo service.