ZipJob Review

Information as per April 2022
zipjob review
3.8 star
Minimum price:
from $139
Minimum deadline:
from 4 b/d
  • Our opinion
  • Pros and cons
Detailed rating:
  • Writing Quality
    Writing Quality
    We found that sometimes the resumes different customers received might be very similar and general. Their writer didn’t customize it or didn’t tailor it to the specific vacancies. Nevertheless, other customers had a very nice experience and well-written resumes. It is hit or miss.
  • Service Quality
    Service Quality
    You can directly communicate with your writer via messaging or voice calls any time you want. Unfortunately, the support team doesn’t work on weekends, and it is hard to reach them very fast, especially in emergencies.
  • Service Speed
    Service Speed
    If you need your document fast in 2-3 days, this service will not help you. Their deadlines start from 5 days - to 14 days and depend on the order complexity. It is not really convenient if you have a hot vacancy.
  • Guarantees
    If you are unsatisfied with the quality of your documents or it was delivered very late you can ask for a refund and get your money back. The guarantee that you will get more interview invitations lasts for 30 days.
  • The minimum package costs $139.
  • Depending on the package, the written resume is ready in 3 to 7 days.
  • Free resume review to check if your resume looks good.
  • 60 days interview guarantee.
  • No discount program.
  • A phone call with your writer is available only as an additional purchase. You can contact your writer through messaging.
  • The chat is available only on weekdays from 9 am to 6 pm.

ZipJob Summary

ZipJob is a resume writing company that was founded in New York in 2016. It has become an excellent assistant to people who live in the United States and Canada and are in search of employment. This service has repeatedly reached the top ten. Employees specialize primarily in resume writing in numerous fields, but this is especially highly valued by executive-level employees.

To gain the trust of potential customers, companies start by creating a well-designed and understandable website. ZipJob is no exception because on the site you can immediately be consulted with their specifics of work, which makes communication more effective. The main advantage of this company is its focus on ATS screening. This is quite an important technology, which is an obstacle for many resumes, because they may not even reach the employer’s hands due to significant errors that the tracking system records.

Although the brand promises to increase your popularity among managers, you will have to wait 2 months. If you are not invited for an interview during this time, it is guaranteed that another writer will work with you to correct the mistakes. Compared to other companies, it seems like a rather long term.

zip job review

What Services the Company Offers

ZipJob offers several services:

  • Resume writing and editing
  • LinkedIn update
  • Cover letter writing

Needless to say, the package you choose affects the services, but in general, the company takes responsibility for significant changes in your career. We cannot call this a specific feature, because countless companies have this service, but it is worth noting that the team can review your CV for free. In this case, within 48 hours, a professional writer will evaluate your resume and suggest possible optimization options.

ZipJob Ordering Process

Due to the simple design of the site, it will also not be difficult to understand the whole process of ordering. You can first send your resume for assessment and receive a comprehensive answer, thanks to which you can decide what specific package you need. After that, you have to select and pay for it. The system confirms you as a new user, then you create a personal account on the website. Thereafter, you can either provide your CV or fill out a questionnaire that will give the writer a clearer idea of your background and expectations from the ZipJob professionals.

Is ZipJob a Scam?

No, this company is completely legal. Moreover, even if customers are not pleased with the work, they have the resume rewritten at no charge.

ZipJob Cost, Payment & Money-Back

As mentioned above, there are three service packages: Launch, Fast Track, and Premium, which cost $ 139, $ 189, and $ 299, respectively. You can use different payment options, such as:

  • Visa
  • American Express
  • MasterCard
  • Discover

Unfortunately, the refund is not provided either in part or in full. However, all writers pay attention to edits and make them free.

ZipJob Contact & Support

All contacts that can be used with questions, requests, and suggestions are listed on the company’s website. You can send a message directly on the site and get a response from Monday to Friday, from 9 am to 6 pm, call the phone number or send an email. Regrettably, we did not like the resume of the first writer, who made several mistakes, so we wrote to the support service mail, which answered us in a couple of hours and changed the author.

ZipJob Discounts

If you see information about discount codes, coupons, and promo, then you are most likely caught by scammers. Sad to say, ZipJob does not offer any bonuses. Moreover, when placing an order, you will not even have the opportunity to enter any code, so be aware.

ZipJob’s Reputation

We also decided to analyze the reviews of real people on various services, who shared both positive and negative experiences of working with this company. Sitejabber has 2/3 highly rated reviews, but some users were unhappy with the quality of the customer support. Trustpilot also boasts high marks for this resume writing company.

People highlight the easy ordering process, the convenient format for communicating with the writer, but complain about the impossibility of a full refund if they do not like the resume.

The brand itself is open to communication, it is represented in various social networks. Employees are active on Facebook, Twitter, LinkedIn.

ZipJob as an Employer

According to data obtained from LinkedIn, the company has up to 50 employees. If you want to work for this brand, you should follow the updates on social media. Apparently, resume writers are happy with their work at ZipJob. Some employees shared their salaries on Glassdoor, and from this data, we can conclude that an hour of work as a writer can be estimated at $ 20-46, which is quite small.

The advantage of the company is the ease of passing interviews, where they ask basic questions about how to create cover letters and a resume , how to cope with a difficult client. Potential writers are then given a test resume to test their skills. Employees value the company as a good employer who provides strong support to their employees, and they, in turn, gain a positive experience in a good work environment.

FAQ ZipJob

  • Is the privacy policy in effect?

    Yes, you do not have to worry about anonymity, all data received from users is not transferred anywhere. In addition, the site uses HTTPS, which means it is entirely secure and does not make payment barriers.

  • How long will I have to wait for my resume?

    The timing depends on which package you bought. Launch and Fast Track suggest that the first draft is 4-7 days. If you choose Premium, you can have your resume done in 3 days. However, with a large number of orders, it may take a few more days to write your resume, in which case the ZipJob team will notify you of this.

  • How do the packages differ from each other?

    The basic package guarantees a well-written resume, personal interaction with the writer, keyword optimization, and the ability to make various edits for free. If you pick out Fast Track, on top of all this, the writer also creates a motivational letter and you obtain a two month warranty. Naturally, you get an abundant quantity of services with Premium. In this scenario, one of the most skillful writers works on your resume and additionally makes a competent LinkedIn page in three days, and is always ready to modernize your CV for your other vacancies in the future.

  • How do I contact a writer?

    You can chat with your writer directly on the site.

Is ZipJob Worth Your Money?

Of course, this is not a perfect service yet, perhaps they should work on a loyalty program and a full refund. But, considering all its advantages, we can say that you will be satisfied with your resume.

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