Enhancv Review

Information as per April 2022
3.7 star
Minimum price:
from $99
Minimum deadline:
from 3 b/d
Phone:
No Phone
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  • Our opinion
  • Pros and cons
Overall:
3.7/5
3.7/5
Detailed rating:
  • Writing Quality
    Writing Quality
    3.8/5
    3.8/5
    The service has a great blog with useful information to write a good resume. When it comes to ordering writing services, their writers seem not to follow their company's advice. We got edited into the new template document, not written from scratch. Despite being well-structured resume wasn't customized to our needs.
  • Service Quality
    Service Quality
    3/5
    3/5
    With this service, you directly communicate with the writer via phone or online video consultation, which helps to discuss all objectives and detail. The support team answers only via email and doesn't work 24/7, so it is better not to wait until weekends.
  • Service Speed
    Service Speed
    5/5
    5/5
    Enhancv can deliver you the newly written resume within 24 hours if you are in a great hurry. You can order specific package offers and have all your documents delivered in a day or earlier or save up and get newly written docs in 3 days.
  • Guarantees
    Guarantees
    3/5
    3/5
    This company is willing to work with you until you are satisfied with your order completely. If you are still not happy and want your money back, it would be difficult to request a refund. 60 days interview guarantee is included in every package.
Pros:
  • Resume writing services have deadlines of three business days.
  • For urgent cases, there is a 24-hour deadline.
  • Customers can use the in-site resume builders as well as many templates and samples for $19.99 per month.
  • The most affordable package costs $244 and includes resume writing, cover letter writing and Linkedin makeover.
Cons:
  • According to user feedback, there is a lack of genuine communication.
  • There are no guarantees.
  • There are no options for Federal Resume Writing, KSA, or Military to Civilian Resume Writing.
  • Contacts for the support team are unavailable.

Enhancv Summary

Enhancv is a 2014 startup created by three friends in Bulgaria. Now it is a company with 10 employees based in Sofia and provides resume creation services and others related to building a career. Their website is well-known in the resume builder market and is in demand. It is presented in English, French, and Swedish, which significantly expands the geography of the client base. There are also presented stories of already employed people, who used Enhancv. Among them are Tesla, Google, and Spotify employees and interns.

The site is quite intuitive to use and easy to sign up for. Besides, tips and guides are constantly popping up to help the customer.

However, if you need to contact the team directly, it will be quite difficult, since there is no contact information in the help section.

Enhancv Services

The brand offers a wide range of services to its customers. The main one is the ability to create a resume from different templates. There are both different designs and opportunities for creativity, as well as ready-made options for different specialists. Also, everyone can create a cover letter based on examples for different professions, of which there are more than 80. In addition, the team offers counseling services.

Among them are the following:

  • Resume writing and review
  • Optimization of Linkedin profileJob Search
  • Interview Preparation

It is also possible to book an Enhancv Executive package of most of the facilities that are presented on the site with guiding the client to employment. This offer includes all the above services. The site also has tools for assessing the quality of an existing resume, as well as various quizzes that help evaluate chances and determine a career strategy.

enhancv review

EnhanCV Resume Writing Policy

When ordering resume writing services directly by the Enhancv team, you have the opportunity to get a ready resume in three business days. After placing an order, an expert will contact you to clarify the details and agree on the type of resume. Before that, additional company documents must be submitted. The brand also assures that in case of dissatisfaction with the finished product, they will edit it at no additional cost until the client likes it.
When the resume is ready, it will be added to the dashboard in your personal account and you can download it from there.

Enhancv Pricing

The company works on full prepayment, and services for writing a resume by experts cost $ 89. You can also purchase the full Enhancv Executive package for $ 389. Besides, on the website, you can get a Pro subscription for building a resume by yourself. In this case, customers will have to pay from $ 10.99 to $ 19.99 per month, depending on the duration of the subscription.
The company directly offers discount coupons for inviting friends, and also you can find many of them from third-party sites on the Internet.

Enhancv Refund Policy

  • When can I get a refund?

    Three and six-month fees are subject to a partial refund. You will be required to pay $ 19.99 for the months when you used the service, and the rest of the money will be returned to you.

  • What are non-refundable cases?

    They don’t refund you the money for a one-month Pro plan. Also, all coupons for inviting friends and other promotional codes cannot be refunded or exchanged.

  • Can I cancel my subscription?

    If you want to cancel your subscription, you can do it at any time, but only until the next billing date.

Сheat Cases

Users did not report any incidents of cheating while using the services. However, consumers have reported problems with payment. In many cases, when choosing a subscription with a free trial version at the beginning, the service will withdraw the client’s money immediately. Also, after the end of the paid period, the site automatically renews the subscription without notifying the user.

Quality of Support Service

After analyzing a large number of reviews, we can say that customer support service is the company’s biggest disadvantage. Many users complain about automated support messages and the lack of real communication. Most of the customers who got a response from an Enhancv employee, note poor service and dissatisfaction with the given help. Mainly, people report the biggest difficulties when contacting the service in case of payment problems.

Customers’ Reviews

Based on user reviews on Trustpilot, Reddit, and Trustmamma, this website is great for creating a primitive resume. There are a lot of positive reviews from people who used templates and did not change anything themselves. A small number of templates and fonts are fine for most clients. For those who take it more seriously, this service does not work. Many of them complain about the inconvenience of using when creating their own documents and the small number of colors and designs.
Many customers also report problems with payment and incompetent support services.

Conclusion

Taking into account all the factors and customer feedback, we can say that this service is most likely to bring satisfaction to customers who prefer ready-made options. In this case, an intuitive website design will help you create a resume in half an hour. But when a client needs more freedom in creating a document, this service is most likely not suitable due to the small variation of options and the inconvenience of creating your own design.

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